Your food is amazing. Let the internet know

Getting on Google Maps starts with claiming and optimizing your Google Business Profile (formerly Google My Business). We handle the entire process: verifying your listing, adding accurate business information, uploading professional photos, setting your hours and menu, selecting the right categories, and writing a keyword-rich description. Once set up, we optimize it for local search so you show up when someone searches 'restaurants near me' or 'best pizza in [your city].' Most restaurants see map visibility within 2-4 weeks of optimization.

Both have their place, but if you rely solely on third-party platforms, you're giving away 20-30% of every order in commission fees. We recommend building your own online ordering system as your primary channel, you keep 100% of the revenue, own the customer data, and build direct relationships. Then use DoorDash and UberEats as secondary discovery channels for new customers, with messaging that drives them to order directly next time. A restaurant doing $10,000/month in delivery orders saves $2,000-$3,000/month by moving just half those orders to their own system.

The key is making it effortless and timely. We set up systems that automatically request reviews at the right moment: after a positive dining experience, after a successful delivery, or after a catering event. This includes QR codes on receipts and table tents, follow-up emails after online orders, and text message review requests. We also train your staff on how to naturally encourage reviews. Most restaurants see a 200-400% increase in monthly review volume within 60 days of implementing our review management strategy.

Our restaurant marketing solutions start with our Starter package ($997) for social media setup and content, scale to Growth ($2,497) for a complete website with online ordering and social media, and go up to Scale ($4,997) for a full brand build with photography direction, content strategy, and multi-platform management. Most restaurants see ROI within 60-90 days through increased online orders, new customer acquisition, and reduced third-party platform fees.

We provide photography direction and shot lists as part of our content strategy, meaning we plan exactly what photos you need, how they should be styled, and how they'll be used across your website, social media, and marketing materials. We work with professional food photographers in your area to execute the shoot, or we can guide your team on smartphone photography techniques that produce scroll-stopping results for social media. Great food photography is a non-negotiable investment for any restaurant's digital presence.

Chain restaurants have one massive weakness: they're generic. Your advantage is authenticity, community connection, and a unique story that no chain can replicate. We help you lean into what makes you different: your family recipes, your neighborhood roots, your chef's passion, your locally-sourced ingredients. On a local level, a well-optimized independent restaurant can absolutely outrank chains in Google Maps, dominate local social media, and build a loyal customer base that chains can only dream of. Local always wins when the marketing is done right.

Instagram is the undisputed champion for restaurants, food is inherently visual, and Instagram's format is built for it. We typically recommend Instagram as your primary platform, with Google Business Profile posts as a close second (they directly impact local search rankings). Facebook is valuable for community engagement, events, and reaching an older demographic. TikTok is increasingly important for reaching younger diners with behind-the-scenes content and food preparation videos. We'll help you choose the right mix based on your target customer demographics and your team's content creation capacity.

Negative reviews are inevitable, and how you respond matters more than the review itself. We develop a review response framework for your restaurant that turns negative experiences into demonstrations of your commitment to service. The formula: respond within 24 hours, acknowledge the issue without being defensive, take the conversation offline by offering direct contact, and follow up to resolve. Potential customers read your responses to negative reviews more carefully than your positive reviews. A thoughtful, professional response can actually win you more business than a five-star review alone.